Frequently Asked Questions

Anchor Bridge is a Canadian tax filing service that helps individuals, students, newcomers, and small businesses prepare and electronically file their tax returns with the Canada Revenue Agency (CRA). Our goal is to make tax filing simple, transparent, and stress-free.

Yes. We file returns electronically through CRA's authorized systems. Once filed, you receive confirmation that your return has been submitted.

Your return is reviewed and prepared by a trained tax professional using professional tax software. We do not rely on automated guesswork. Your return is reviewed before filing.

We are a tax preparation service focused on personal and small business tax filing. We do not provide audit assurance or investment advice. If your situation requires advanced representation, we can guide you appropriately.

1. Complete our online intake form. 2. Upload your tax documents securely. 3. We review and prepare your return. 4. You review and approve. 5. We file electronically with CRA.

No. Our process is fully online. You can complete everything from your phone or computer.

Common documents include T4 (employment), T5 (investment), tuition slips (T2202), RRSP receipts, medical and donation receipts, and self-employment details. If you are unsure, upload what you have and we will guide you.

Most standard returns are completed within 2-3 business days after receiving all required documents.

We provide secure electronic authorization forms required by CRA before filing.

Pricing depends on the complexity of your return. You will see your total fee before filing. There are no hidden charges.

Yes. Eligible students and newcomers may qualify for lower base filing fees.

Payment is required before final filing with CRA.

We offer a full refund if requested before work begins. A partial refund may apply if work has started. No refunds are available after the return has been filed with the CRA.

Yes. We use secure, encrypted systems to protect your documents and personal information.

Documents are stored securely and only accessible to authorized personnel involved in preparing your return.

No. Your information is never sold or shared except as required to file with CRA.

Yes. Even if you have low income, filing may help you qualify for government benefits like GST/HST credits or the Canada Child Benefit.

Yes. Filing helps carry forward tuition credits and may qualify you for refunds or credits.

Yes. We can assist with reporting business income and allowable expenses.

File as soon as possible to reduce penalties and interest. We can assist with late filings.

You can track your refund through CRA My Account after your return is filed.

We can assist with adjustments or amendments where required.